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Customer Service

Shipping & Delivery
Dr. Brauns uses USPS, Fedex, UPS and DHL as its main shipping carriers.
We usually ship by the next business day.
In order to keep shipping costs low, we will combine multiple items in a single shipment (unless requested otherwise).
We will also provide a tracking number of the package for you, so you can follow its progress.
Privacy
Dr. Brauns does not in any form or shape sell personal information to others.
We value you as a customer and therefore your right to privacy is paramount to us.
Returns & Replacements
Please contact us first for a Return Authorization Number if you wish to return an item:
Special Orders
Special orders may require a deposit, depending on quantity.
Please contact our Sales Department for a quote.
Promotions
Dr. Brauns may run promotions for a limited time on certain featured items on our website.
Check with us from time to time or subscribe to our newsletter for up-to-date specials!
International Sales
Please contact Dr. Brauns for a shipping quote if you reside outside the United States.
Customs charges may apply depending on your country.
We do accept most credit cards.